Dispatch & Communications

The Cass County Communications Center does all dispatching for law enforcement (except for the Leech Lake Department of Public Safety, Tribal Police) including Police Departments, Fire Departments, Medical Ambulances, and First Responders. This is the hub of communications within Cass County. The Communications Center consists of one Chief Dispatcher, 8 full-time dispatchers, and 2 part-time dispatchers. There are two trained dispatchers on staff at all times.

Chief Dispatcher - Shanna Conner
218-547-1424 ext. 433 & 434
Toll Free: 1-800-450-2677 ext. 433 & 434
shanna.conner@co.cass.mn.us
Additional Personnel:
8 Full-Time Dispatchers, 2 Part-Time Dispatchers

Emergency Notification System (NIXLE)

nixleThe Nixle information service allows us to create and send messages to subscribed residents instantly by cell phone text message and/or e-mail. Messages may include weather notifications, missing children, road closures, sex offender notifications and other relevant safety and community information. This system is proving to be a very reliable tool that is free for us to use. Click here for further information about the system. If you would like to sign up for the new Emergency Notification System alerts,please go to the Nixle Website.


Frequently Asked Questions

How can I contact the deputy who handled my complaint?
To contact a deputy, you can call our toll-free number 1-800-450-2677 or local number 218-547-1424. You will be able to leave a message with the dispatcher or be transferred to the officer's voicemail.

Who do I call if I have information on a crime?
Call 1-800-450-COPS (2677). This is our Tip Line, which allows you to remain anonymous when reporting a crime.

How can I obtain my E-911 address?
If you are inquiring as to what your current E911 address is, you can call the Cass County Sheriff's Office at 218-547-1424 or 1-800-450-2677 and we will provide you with that information.

How do I obtain a background check on an employee or myself?
Obtain a copy of another person's Public record.

Can I call the Sheriff's Office for weather information or road conditions?
No, the Sheriff's Office does not have local weather information or road reports. Calling the Sheriff's Office during bad weather ties up the phone lines and dispatchers during peak times during which emergencies occur. Your call may be preventing someone else from receiving emergency assistance as quickly as possible. Listen to your local radio stations, call one of the following numbers, or click on the following weather or road condition links.

Weather: Intellicast.com
Road Conditionswww.511mn.org

  • Minnesota 1-800-542-0220
  • Minnesota 1-800-657-3694 (Detroit Lakes State Patrol)
  • North Dakota 1-800-472-2686
  • South Dakota 1-605-367-5707
  • Iowa 1-515-288-1047
  • Montana 1-406-444-6339
  • Nebraska 1-402-471-4533
  • Wyoming 1-307-635-9966
  • Wisconsin 1-800-762-3947
  • Brainerd 1-800-828-2570