Cass County Veterans Service Office

The Veterans Service Division is part of the Health, Human, and Veterans Services Department. Our goal is to provide unparalleled customer service to the veterans of Cass County, with an emphasis on individual needs and personalized benefits counseling. Our customers have paid in advance for these services and deserve only the best. An individual’s right to privacy and confidentiality is always respected. We are happy to assist veterans or their dependents on a walk-in or by appointment basis and we also offer service in several outreach locations throughout the county.

               Let us know how we are doing by taking our short Customer Satisfaction Survey

For information on claims processing for veterans' benefits from the US Department of Veterans Affairs and the Minnesota Dept. of Veterans Affairs see:

Federal Benefits (US Department of Veterans Affairs)
State Benefits (Minnesota Department of Veterans Affairs)

CONTACT US:                                           

WALKER:                                                                           BACKUS:
8:00 a.m. to 4:30 p.m. Monday-Friday                                8:00 a.m. to 4:30 p.m. Monday-Friday
Kristy Smart, VSO                                                              Stephen Sether, AVSO                                     
400 Michigan Avenue (Physical)                                        218 Washburn Avenue E (Physical)
Walker, MN 56484                                                              Backus, MN 56435
Office:  218-547-6876                                                         Office:  218-947-7531
Fax:  218-547-1448                                                            Fax:  218-947-7525

                                                    MAILING ADDRESS:
                                                           PO Box 51
                                                     Backus, MN  56435

                              For Information on Veterans Transportation call 218-947-7530
                                              One to two business days notice is preferred. 

                                       VETERANS SERVICES SCHEDULE
Veterans are welcome to drop by the Outreach Sites.  If possible, please call in advance to let us know you'll be there and we'll have your file and any necessary forms ready to speed up your service.  Please contact either the Veterans Service Officer at 218-547-6876 or the Assistant Veterans Service Officer at 218-647-7531.

Cass Lake:              
Where:                     Cass Lake Municipal Center, 330 2nd St. NW               
When:                      2nd Wednesday of every month from 9:00 AM to 11:30 AM   

Where:                     Pillager Family Center, 305 Fir Ave. West     
When:                      3rd Thursday of every month from 10:00 AM to 2:00 PM   

Where:                     The Depot, 45 West Main Street  
When:                      The 1st Thursday of every month from 1:00 PM to 3:30 PM               

Appointments may be made at other locations throughout the county as needed.  Contact our Office to discuss further. 
St. Cloud VA Medical Center                            Brainerd VA Clinic                      Bemidji VA Clinic
320-252-1670                                                   218-855-1115                             218-755-6360

Fargo VA Medical Center                                  Minneapolis VA Medical Center
701-232-3241                                                    612-725-2000                   

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